Last updated on August 1, 2022

Password..

Dos

  • Create strong passwords.
  • Enable Multi-Factor Authentication (MFA) whenever possible.
  • Save passwords in secured password managers.

Don’ts

  • Write passwords on papers.
  • Share One Time Password (OTP) with others.
  • Use the same password for every account.
  • Use a password which is easy to guess like Birthday, NIC number or a phone number.

Login Process

Dos

  • If you feel that someone is peeping in to your activities with your banking app, immediately change the passwords.

Don’ts

  • Allow someone else to log into your banking apps and accounts.

Connectivity

Dos

  • Always use a secure connectivity.

Don’ts

  • Log into the online banking app via a public Wi-Fi connection.
  • Use a public / shared computer to log into online banking portals.

Links & Websites

Dos

  • Carefully check the URLs (links of websites) received via any e-mail or a message.
  • Double check with the bank if you receive any e-mail mentioning anything about your bank.

Don’ts

  • Click on the links received through e-mails and social media.
  • Provide your card details or credentials to any unknown link or an interface.

Device

Dos

  • Use a strong security method to unlock like fingerprint, a pin or a password.
  • Keep the devices locked when not in use.

Don’ts

  • Keep logged into the banking apps or banking sites when not in use.
  • Jailbreak or root the device.

Apps & Software

Dos

  • Be cautious when downloading and installing mobile applications.
  • Check the access permission requests and the source of the app.

Don’ts

  • Install apps from unknown providers / third party sources.

Check security of websites

Dos

  • Check the website’s URL before paying whether it is https:// instead of http://

Don’ts

  • Ignore security alerts.

Suspicious SMS & calls

Dos

  • Check the sender’s number or identity if a SMS is received.
  • Check with the bank about the content in the SMS.

Don’ts

  • Reply to any SMS and give your card details or account details.

Install a Virus Guard

Dos

  • Install a well-recognized virus guard.

Don’ts

  • Turn off your virus guard in any case.

Update the system & anti-virus

Dos

  • Keep the devices up to date.
  • Keep the Operating systems and virus guards updated.

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